Frequently Asked Questions
If you have questions, regarding recycling and waste disposal, we are here to help. Please feel free to send us your questions and we will respond as quickly as possible with an answer.
Below are questions and anwers you may find helpful.
- Ask a Question
- Why is there a fee to recycle electronics?
- There is a fee for recycling most electronic equipment (cell phones and printer cartridges are free). These funds are used to offset the cost of collection, storage, and marketing of the materials. In most cases, items must be disassembled before they can be recycled, a labor-intensive process that often requires handling toxic substances.
- What is the fee for TKO to come and pick up my recyclables?
- We are more than happy to come by your residence or place of business to pick up any recyclables that you may have. The standard fee, for RESIDENTIAL pick-up in the Birmingham Metropolitan Area is $15.00.
- For BUSINESS and ORGANIZATIONS, the pick up fee can range from approximately $25.00 up to $100.00 (depending on pick-up location, amount of items to be picked up, etc.
- To determine the fee for your business or organization, please contact our office for additional assistance and price quotes.
- What is HIPAA?
- HIPAA stands for the Health Insurance Portability and Accountability Act. It is a Federal law to prevent abuses of personal health information (PHI), including unauthorized access. It is administered by the U. S. Department of Health and Human Services (HHS) and is enforced by the U. S. Office of Civil Rights.
- For more information on HIPPA and how the rules and regulations apply to you, visit http://www.hhs.gov/ocr/privacy/
- What is FACTA?
- FACTA (for FACT Act) is the Fair and Accurate Credit Transaction Act, a Federal law designed to reduce the risk of consumer fraud and identity theft created by improper disposal of consumer information.
- What is NAID®?
- NAID® is the international trade association for companies providing information destruction services. Suppliers of products, equipment and services to destruction companies are also eligible for membership. NAID's mission is to promote the information destruction industry and the standards and ethics of its member companies.
- For more information about NAID®, visit their website at http://www.naidonline.org/index.html
